CAN BRANDED KIOSKS IMPROVE REVENUE COLLECTION AT WATER POINTS IN GHANA?

In Ghana, most water point revenues are consistently below their estimated potential because vendors do not fully enforce pay-as-you-fetch tariffs. Low revenue collection undermines the ability of water systems to cover all maintenance and operating expenses. Aquaya evaluated whether installing branded kiosks at rural water points could increase revenue collection. In the five months following kiosk installation, daily water point revenues increased by a median of 51% or 1.1 GHS (0.2 USD). Revenue increases were very variable across sites, indicating that this intervention is not equally effective in all settings.