The Yaounde Statement: AfWA Makes Recommendations for Non-Revenue Water (NRW) Management

The Cameroon Water Utilities Corporation (CAMWATER) organized an international Symposium jointly with the African Water Association (AfWA) and some partners, including LACROIX Sofrel, Technolog SA, Liason, etc. This event took place from January 26 to 27, 2023, in Yaoundé, Cameroon, under the theme: “Financial Viability of Water Utilities in Africa: Control of Commercial Losses and Fraud on the Drinking Water Distribution Network”.

The aim was to boost the financial performance of water utilities, through the control of commercial losses and fraud on the drinking water distribution networks of water utilities. Specifically, it was intended to provide an overview of the specific challenges faced by some water utilitites, to share some success stories, including technical and technological solutions to control losses, and to exchange with financial partners on financing options to stem these losses.

The following participants attended this event : General, Commercial, Technical and Financial Directors, Directors of Planning and Operation of water utilities in Central Africa, West Africa and East Africa, especially the Cameroon Water Utilities Corporation (CAMWATER, Cameroon), the Chadian Water Company (STE, Chad), the Water Distribution Company of Côte d’Ivoire (SODECI, Côte d’Ivoire), Ghana Water Company Limited (GWCL, Ghana), National Water & Sewerage Corporation (NWSC, Uganda), Lilongwe Water Board (LWB, Malawi). Some municipalities and institutions such as the United Nations Development Program (UNDP), ministerial departments and other WASH stakeholders were also represented.

After two days of discussions with the sharing of practical experiences on the theme of the Symposium, some recommendations were formulated and organized into a Statement. Thus, the Yaounde Statement on Non-Revenue Water (NRW) identifies some lines of actions to help fight against water fraud and water losses through the use of technical tools, capacity building, financing and adoption of a regulatory framework and appropriate policies. This Statement was presented to the Cameroon Minister of Water & Energy, at the close of the Symposium.

The contextual adaptation of the suggested solutions and their implementation within the water utilities might contribute to resource preservation, improved revenues and prepare the way for financing the extension of services for the benefit of populations, including the most vulnerable segments.

For record, this Symposium was set a day after the final workshop for restructuring the Scientific and Technical Council (STC) of the African Water and Sanitation Association (AfWASA), still in Yaoundé, Cameroon, from 24 to 25 January 2023, and hosted by the Managing Director of CAMWATER, AfWASA Vice-President for Central Africa.

Download the Yaounde Statement here.

Share Water No. 13

The thirteenth issue of the African Water Association (AfWA) technical and bilingual magazine, Share Water, is now available. It provides solutions in terms of guidelines and tools likely to help manage the WASH businesses efficiently and mitigate the shortage of water supply, for improved access to sustainable water and sanitation services for all in Africa.

Among these solutions, the water safety plan (WSP) approach is widely recognized as the most reliable and effective way to consistently manage drinking-water supplies to safeguard public health. Since the introduction of WSPs in the third edition of the WHO Guidelines for Drinking water Quality (GDWQ) and the International Water Association (IWA) Bonn Charter for Safe Drinking Water in 2004, a significant number of water suppliers have implemented WSPs, and many governments are actively promoting their implementation and/or inclusion in national legislation.

Some benefits of WSP implementation include the promotion of public health by continuously assuring safer drinking-water for consumers, the setting up of a proactive (rather than reactive) framework for managing drinking water quality, the early identification of new/increased risks-incidents, the in-depth systematic evaluation of water systems, and much more…



In Ghana, most water point revenues are consistently below their estimated potential because vendors do not fully enforce pay-as-you-fetch tariffs. Low revenue collection undermines the ability of water systems to cover all maintenance and operating expenses. Aquaya evaluated whether installing branded kiosks at rural water points could increase revenue collection. In the five months following kiosk installation, daily water point revenues increased by a median of 51% or 1.1 GHS (0.2 USD). Revenue increases were very variable across sites, indicating that this intervention is not equally effective in all settings.

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Innovative smart metering system for water

The using of traditional water meters often leads to difficulties like long collection period, low collection ratio and high Non Revenue Water. Smart Water Meters is a brilliant system to overcome these difficulties. For example, in Zambia the performance increased to 65% after pre-paid meters installation by National Water and Sewerage Corporation (NWSC). Benefits of smart metering system are : compatibility with Africa Water Utilities, no more historical debt, cash flow improvement, automatic data collection, customer persona, efficiency improvement.


Chaque année le pS-Eau référence les projets portés par la coopération décentralisée et non gouvernementale française intervenant sur le secteur de l’Eau, de l’Assainissement et de l’Hygiène. Ce document fait le bilan annuel 2020 du Burkina Faso des projets ayant bénéficié d’un financement de la part de collectivités territoriales et agences de l’Eau françaises durant l’année 2020. Depuis 2006, environ 480 projets de coopération ont été recensés au Burkina Faso, représentant un total de plus de 56 millions d’euros.